How Pre-Orders Work at Monoblocc

Production Updates

Find the latest updates on your batch production and logistics  progress here:

Batch 3 - Updates

(latest update: 04 August 2025) 

Batch 4 - Updates

(latest update: 07 August 2025) 

Why Batches?

We produce in batches. That’s how we keep quality high, cash flow managable and avoid having you to time your purchases around drops. Your pre-order support helps to get Monoblocc off the ground and secures your spot in the current production batch at an attractive 15% discount. In each batch we aim to produce some amount of in-stock capacity and aim to gradually build our line-up to be in-stock.

Batch-Based Production

Production timelines are indicated on product pages and detailed in batch updates that are listed in our blog, sent to pre-order customers by email and shared inside our Discord community. In our Discord community you can ask us questions directly and talk about your setup with other Monoblocc customers.

Fulfillment Timeline

Production progress and estimated delivery dates are communicated in each batch's updates page (see your batch link above or our blog).

 

After batch production completion, the products are ingested into the warehouse network of our logistics partner. For US orders we are now fulfilling out of a US based warehouse and for international orders we ship from China via air freight. 

Tracking Info

Tracking details are sent in a separate shipping confimation email once your order leaves the fulfilment warehouse. Please note this means you get your shipping confirmation AFTER production completion and AFTER the product has arrived in the fulfilment warehouse. 

 

For US customers that means shipment confirmation and tracking details are received after the bulk shipment has made it into the USA - for the last mile leg of the journey. 

Order Look-up

You can check your order status at any time by logging into your customer account using your email and a one-time password via our website here.

Cancellation and Returns

All pre-orders can be cancelled free of charge at any point before they are shipped. No questions asked. Simply send us a message here.

 

Once your order has shipped, our regular return policy applies. 

 

We stand by our product, and we want you to be 100% satisfied with your setup. This is why we offer the same high satisfaction guarantees to all our customers - in the USA and internationally!

Questions?

Drop us a message or join the conversation in our Discord community. We’re building Monoblocc with you - and for you.